Privacy Policy
Your Privacy Matters - DotBlox is committed to protecting your personal information and your right to privacy in the blockchain ecosystem.
1. Information We Collect
Personal Information
When you interact with DotBlox, we may collect the following types of personal information:
- Account Information: Name, email address, username, and profile information
- Blockchain Data: Wallet addresses, transaction histories, and blockchain interactions
- Communication Data: Messages, support requests, and feedback
- Device Information: IP address, browser type, operating system, and device identifiers
Automatically Collected Information
We automatically collect certain information when you use our platform:
- Usage patterns and platform interactions
- Log files and analytics data
- Cookies and similar tracking technologies
- Performance metrics and error reports
2. How We Use Your Information
DotBlox uses your information to provide, maintain, and improve our blockchain services while ensuring security and compliance.
We use your personal information for the following purposes:
- Service Provision: To operate and maintain the DotBlox platform
- Security: To detect, prevent, and address technical issues and fraudulent activities
- Communication: To send you updates, security alerts, and support messages
- Compliance: To comply with legal obligations and regulatory requirements
- Analytics: To understand usage patterns and improve our services
- Marketing: To send promotional materials (with your consent)
3. Information Sharing and Disclosure
DotBlox does not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving users.
Legal Requirements
We may disclose information when required by law, court order, or government regulation, or to protect our rights and safety.
Blockchain Networks
Certain information may be recorded on public blockchains, which are transparent and immutable by design.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits.
Our security measures include:
- End-to-end encryption for sensitive data
- Multi-factor authentication options
- Regular security assessments and penetration testing
- Secure data storage with access controls
- Employee training on data protection practices
5. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Opt-out: Withdraw consent for marketing communications
- Restriction: Request limitation of processing
6. Cookies and Tracking Technologies
DotBlox uses cookies and similar technologies to enhance your experience on our platform. These technologies help us:
- Remember your preferences and settings
- Analyze platform performance and usage
- Provide personalized content and features
- Improve security and prevent fraud
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
9. Children's Privacy
DotBlox does not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our platform.
Blockchain Transparency Notice: Please note that blockchain transactions are typically public and immutable. While we protect your personal information, blockchain data may be permanently recorded and publicly accessible.